User Guide for the SIP-T20P/SIP-T20 IP Phone82DSSKey->Line Key.The record and URL record keys control recording, and are available: During an active call When calls are on hold or mute During a blind or attended transfer During a conference call When the phone prompts you to answer an incoming callThe record and URL record key is not available when: There are no connected calls on your phone You place a new callTo record a call:1. Press the record key or URL record key during a call.If the recording starts successfully, the record or URL record key LED will flash green.2. Press the record key or URL record key again to stop recording.The record or URL record key LED goes out.You can listen to the recordings which stored on your server system. For example, youcan dial an access code.NoteHot desking originates from the definition of being the temporary physical occupant ofa work station or surface by a particular employee. A primary motivation for hotdesking is cost reduction. This feature is regularly used in places where not all theemployees are in the office at the same time, or not in the office for very long at all,which means actual personal offices would be often vacant, consuming valuable spaceand resources.You can use hot desking on the SIP-T20P/SIP-T20 IP phone to log out of the existingaccounts and then log into a new account, that is, many users can share the phoneresource in different time. To use this feature, you need to configure a hot desking key inadvance.NoteThe way in which you listen to the recordings may be different. Contact your systemadministrator for more information.Hot desking is not available on all servers. Contact your system administrator for moreinformation.