Yealink W52P Quick Reference Manual

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Contents

Yealink W52P Quick Reference Manual Manual pdf 1 page image

Customer Care: (866) 901-0242Support: http://support.vonagebusiness.comCopyright © 2014 Vonage Business Solutions, Inc. All Rights Reserved.Version 1.0Page 1VBS201402USGYW52PV01LISTENING TO MESSAGES1. Press *99 or *100 then the “Dial” button.2. Enter your password followed by the # (pound) key.3. Press 1 for “New Messages”. Press 2 for “Saved Messages”.Options while listening to Voicemail5 Repeats voicemail from the beginning6 Go to next message7 Deletes voicemail8 Forward voicemail to another extension9 Saves voicemail* Skips call information# Back to voicemail menu2 Quick Reference Guide*67*82*90*91*99/*100Block Caller ID (for single call)Unblock Caller ID (for single call)Extension Login (Call Queue)Extension Logout (Call Queue)Access Extension Voicemail Box (must be dialed fromextension user is trying to access)*101*102911411Access Virtual Mailbox (dial thise code when listening to any messageon your Vonage Business Solutions system to access any extension’svoicemail box)Internal Dial by Last Name DirectoryEmergency Services (availability based on location)Directory Assistance ($1.50 per-call)Area Code + 555-1212 | Directory Assistance ($1.45 per minute)** + Extension Number | Blind transfer a call straight into anextension’s voicemailPlease Note: These codes should be used prior to dialing a number or extension.Phone User Guide Yealink W52PVOICEMAILTo set up your mailbox for the first time, follow these steps:1. Press *99 or *100 and then the “Dial” button.2. Press 1234 (default password).3. Press 1 for “New Messages”. Press 2 for “Saved Messages”.For “Mailbox Options” press 4.Entering your Mailbox for the first timeVOICEMAIL GREETINGSAfter entering your mailbox options (call *99 or *100 from yourphone and choose option 4):Unavailable Greeting (greeting that plays if you are away from your deskor unable to answer the call)1. Press 1 to record your unavailable greeting.2. After the tone record your desired unavailable greeting and press the# (pound) key when finished.3. After playback, press 1 to save or 2 to rerecord the greeting.Busy Greeting (greeting callers hear if your phone is on Do Not Disturb,not connected to the internet, or when all line appearances are busy)1. Press 2 to record your busy message.2. After the tone record your desired busy greeting and press the #(pound) key when finished.3. After playback, press 1 to save or 2 to rerecord the greeting.Name Greeting (used for company directory)1. Press 3 to record your name.2. After the tone record your desired name greeting and press the #(pound) key when finished.3. After playback, press 1 to save or 2 to rerecord the greeting.Record Temporary Greeting (Vacation) (overrides all greetings)1. Press 4 to record your temporary greeting.2. After the tone record your desired temporary greeting and press the #(pound) key when finished.3. After playback, press 1 to save or 2 to rerecord the greeting.To Remove Temporary Greeting1. Press 4 to access the temporary greeting.2. If you have a temporary greeting set, press 2 to delete the recording.BASIC FUNCTIONSMaking a Phone Call1. For local calls and long distance: dial the area code and number(i.e. 404-555-1234).2. For international calls: dial 011 + country code + number(i.e. 011-xx-xxx-xxxxx).Using the Handset• Pick up the handset, dial desired number, then press the send button(the button with the green phones icon) or the “OK” button.Using Speakerphone• Press the Speakerphone button (to the left of the OK button), dial thedesired number (or extension number), and press the send button (thebutton with the green phones icon) or the OK button.Using a Headset1. Plug an approved headset into the headset port on the left side of thephone. This will be a 2.5mm headset plug. Currently we do not havean official headset add on for this phone.2. Dial the desired number (or extension number and press the sendbutton or the ok button.

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