11SERVICE AND SPARE PARTSCUSTOMER CARE DEPARTMENTIn the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your localZanussi Service Force Centre by telephoning:-0 8 7 0 5 9 2 9 9 2 9Your telephone call will be automatically routed to the Service Force Centre covering your post code area.For the address of your local Service Force Centre and further information about Service Force, please visit thewebsite at www.serviceforce.co.ukFor Customer Service in the Republic of Ireland pleasecontact us at the address below:ZanussiElectrolux Group (Ire) LtdLong Mile RoadDublin 12Republic of IrelandTelephone : +353 (0)1 4090751Email: service.eid@electrolux.ieBefore calling out an engineer, please ensure you have read the details under the heading ‘Something NotWorking?When you contact the Service Force Centre you will need to give the following details:1. Your name, address and post code2. Your telephone number3. Clear and concise details of the fault4. The model and serial number of the appliance (found on the rating plate)5. The purchase datePlease note that a valid purchase receipt or guarantee documentation is required for in-guaranteeservice calls.For general enquiries concerning your Zanussi appliance or for further information on Zanussi products,please contact our Customer Care Department by letter or telephone at the address below or visit our websiteat www.zanussi.co.ukCustomer Care DepartmentMajor AppliancesZanussiAddington WayLutonBedfordshireLU4 9QQTel: 08705 727 727 ( * )* calls to this number may be recorded for training purposes.