What to do if…Warning! Before troubleshooting, disconnect themains plug from the mains socket.Only a qualified electrician or competent person must dothe troubleshooting that is not in this manual.Important! There are some sounds during normal use(compressor, refrigerant circulation).Problem Possible cause SolutionThe appliance does not operate.The lamp does not operate.The appliance is switched off. Switch on the appliance.The mains plug is not connected to themains socket correctly.Connect the mains plug to the mainssocket correctly.The appliance has no power. There isno voltage in the mains socket.Connect a different electrical applianceto the mains socket.Contact a qualified electrician.The lamp does not work. The lamp is in stand-by. Close and open the door.The lamp is defective. Refer to "Replacing the lamp".The compressor operates contin-ually.The temperature is not set correctly. Set a higher temperature.The door is not closed correctly. Refer to "Closing the door".The door has been opened too fre-quently.Do not keep the door open longer thannecessary.The product temperature is too high. Let the product temperature decrease toroom temperature before storage.The room temperature is too high. Decrease the room temperature.Water flows on the rear plate ofthe refrigerator.During the automatic defrosting proc-ess, frost defrosts on the rear plate.This is correct.Water flows into the refrigerator. The water outlet is clogged. Clean the water outlet.Products prevent that water flows intothe water collector.Make sure that products do not touchthe rear plate.Water flows on the ground. The melting water outlet does not flowin the evaporative tray above the com-pressor.Attach the melting water outlet to theevaporative tray.The temperature in the applianceis too low.The temperature regulator is not setcorrectly.Set a higher temperature.The temperature in the applianceis too high.The temperature regulator is not setcorrectly.Set a lower temperature.The door is not closed correctly. Refer to "Closing the door".The product temperature is too high. Let the product temperature decrease toroom temperature before storage.8 www.zanussi.com