Problem Possible cause SolutionThe products' temperature is toohigh.Let the product temperature de-crease to room temperature be-fore storage.Many products are stored at thesame time.Store less products at the sametime.The thickness of the frost isgreater than 4-5 mm.Defrost the appliance.The door has been opened often. Open the door only if necessary.Products to be frozen are placedtoo closely to each other.Make sure that there is cold aircirculation in the appliance.Customer ServiceIf your appliance is still not working properlyafter making the above checks, contact thenearest service centre.To obtain fast service, it is essential that whenyou apply for it you specify the model and serialnumber of your appliance which can be foundeither on the guarantee certificate or on therating plate located on the external right side ofthe appliance.InstallationWARNING!Refer to Safety chapters.PositioningCAUTION!If you are discarding an oldappliance that has a lock or catch onthe lid, you must ensure that it ismade unusable to prevent youngchildren being trapped inside.This appliance can be installed in a dry, wellventilated indoor where the ambienttemperature corresponds to the climate classindicated on the rating plate of the appliance:ClimateclassAmbient temperatureSN +10°C to + 32°CN +16°C to + 32°CST +16°C to + 38°CT +16°C to + 43°CSome functional problems mightoccur for some types of modelswhen operating outside of thatrange. The correct operation canonly be guaranteed within thespecified temperature range. If youhave any doubts regarding where toinstall the appliance, please turn tothe vendor, to our customer serviceor to the nearest Service CentreThe appliance shall have the plugaccessible after installation.Electrical connection• Before plugging in, ensure that the voltageand frequency shown on the rating platecorrespond to your domestic power supply.• The appliance must be earthed. The powersupply cable plug is provided with a contactfor this purpose. If the domestic powersupply socket is not earthed, connect theappliance to a separate earth in compliancewith current regulations, consulting aqualified electrician.www.zanussi.com 9