9ProblemNo power to theapplianceThe temperature in theappliance is too highThe temperature in theappliance is too lowExcessive frost and icehas built upThe appliance is noisy.Water under the saladdrawer.Possible CauseNo power at the socket.There is a power cut.The fuse has blown.Thermostat control knob is set at „0“.The appliance is located in an unsuitable position.The thermostat control knob is set too low.The thermostat control knob is set too high.The door has been left open.Something is obstructing the door.The door gasket is dirty.The appliance is not level.The drain hole is blocked.SolutionCheck there is power at the socket.Check there is not a power cut by checking thehousehold lights.Check the fuse has not blown.Check the thermostat control knob setting.Check the ambient temperature is within theappliances operating limits of 16 °C to 32 °C.Check that the thermostat control knob is turned tothe correct setting relative to ambient conditions.Set the thermostat control knob to a warmerposition.Check the door has not been left open.Check nothing is preventing the door from closing.Check the door gasket is intact and clean.Check if the appliance stands stable (all four feetshould be on the floor).Check the drain hole is not blocked (see'Maintenance and Cleaning').Something NSomething N ot Wot WorkingorkingIf the appliance is not working correctly, please carry out the following checks before contacting ServiceForce.If after the above checks your appliance still does notoperate correctly, contact Service Force.Please note that it will be necessary to provide proofof purchase for any in-guarantee service calls.In-guarantee customers should ensure that theabove checks have been made, as theengineer will make a charge if the fault is not amechanical or electrical breakdown.For Customer Service in Ireland pleasecontact us at the address below:Zanussi - ElectroluxElectrolux Group (Irl) LtdLong Mile RoadDoublin 12Republic of IrelandTel: +353 (0)1 4090751Email: service.eid@electrolux.ieSerSer vice and Sparvice and Spare Pe Parar tstsIn the event of your appliance requiring service, or if you wish to purchase spare parts, please contact yourlocal Service Force Centre by telephoning:- 08705 929929Your telephone call will be automatically routed to the Service Force Centre covering your post code area.For the address of your local Service Force Centre and further information about Service Force, please visitthe website at www.serviceforce.co.ukBefore calling out an engineer, please ensure you have read the details under the heading "Something NotWorking."When you contact the Service Force Centre you will need to give the following details:1. Your name, address and post code2. Your telephone number3. Clear and concise details of the fault4. The model and serial number of the appliance (found on the rating plate)5. The purchase datePlease note that a valid purchase receipt or guarantee documentation is required for in-guaranteeservice calls.