Troubleshooting21TROUBLESHOOTING PROCEDURES FOR TEMPEST IIssue Cause What to doAfter installation,the unit doesn’twork.1. The power source is not turned ON. 1. Make sure the circuit breaker and the unit’spower is ON.2. The power line and the cable locking connectoris not connecting properly. 2. Check the power connection with the unit isconnected properly.3. The switch board and control board wirings aredisconnected. 3. Make sure the wirings between the switchboard and control board are connectedproperly.4. The wires on control board are loose. 4. Make sure the wires on the control board areconnected properly.5. The switch board or control board is defective. 5. Change the switch board or control board.Lights work, butblower is notturning.1. The blower wire is not connected. 1. Make sure the blower wire is plugged into themolex connector.2. Blower molex plug pin is not making contact. 2. Disconnect the blower molex plug, check pinsinside plug to see if pin is pushed inside theplug too far. Reseat pin if needed.3. The blower is defective, possible seized. 3. Change the blower.4. The thermally protected system detects if theblower is too hot to operate and shuts the blowerdown.4. The blower will function properly after thethermally protected system cool down.5. Damaged capacitor. 5. Change the capacitor.The unit isvibrating. 1. The blower is not secure in place. 1. Tighten the blower in place.2. Damaged blower wheel. 2. Change the blower.3. The hood is not secured in place. 3. Check the installation of the hood.The blower isworking, but thelights are not.1. The light bulb plug is disconnected. 1. Connect the light bulb plug.2. Defective halogen bulb. 2. Change the halogen bulb.3. The light bulb is loose. 3. Tighten the light bulb.The speed levelsof the blowersound the same.1. Using the wrong size of ducting. 1. Change the ducting to at least 8” round or3-1/4”x10” rectangular for single blower or 10”round for dual blower.The hood isnot venting outproperly.1. The hood might be hanging to high from thecook top. 1. Adjust the distance between the cook top andthe bottom of the hood within 26” and 36”range.2. The wind from the opened windows or openeddoors in the surrounding area are affecting theventilation of the hood.2. Close all the windows and doors to eliminatethe outside wind flow.3. Blockage in the duct opening or duct work. 3. Remove all the blocking from the duct work orduct opening.4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction.5. Using the wrong size of ducting. 5. Change the ducting to correct size.Metal filter isvibrating. 1. Metal filter is loose. 1. Change the metal filter.2. Spring clip is broken. 2. Change the spring clip.RF Remotecontrol does notwork.1. Battery is dead. 1. Replace the battery with type A23 12v.2. Poor communication with the hood. 2. Remote must be within 15 feet of the hood.3. RF remote lost communication with the hood. 3. Reset the hood and remote by switching thepower off at the circuit breaker for 5 minutes.Perform remote synchronization process onpage 18.The blower turnson by itself. 1. The clean air function has been enabled turningthe blower on every 4 hours. 1. Disable the clean air function by following thesteps on page 17.