Section 5. Troubleshooting5.1 Manual Valve OverrideThere is a manual ON/OFF lever located just below thesolenoid. If you are having a problem with the systemand want to override the electronic water Levolor®, youcan manually open the valve by putting the lever in theON position. See Figure 11.During normal operation, the lever must be in the OFFposition.5.2 Initial Observations at Job SiteWhen called to a job site, make these initialobservations.1. Proper wire usage between the controller and thevalve. (Burial-style polypropelene-jacketed solid-core wire, at least 18-gauge.) (Same wire as thesensor wire.)2. Proper wire nuts at the valve connection. (Grease-filled wire nuts or gel caps. Conventional wirenuts filled with silicone will not work since somesilicones have acids that degrade copper wires.)3. Sensor wire must be continuous and not spliced.(No splices between the tips and the controller.)4. Proper use of appropriate sensor. (Slip style forstatic pipes or skim (half-moon) style for skimmermounts where there is no water in transit fromfountains, etc.)5. Proper power input voltage to the box.5.3 Test Operation of Control Unit1. Shut power off to the control box.2. Disconnect the sensor from the sensor wires:a. Models K-1100, LX2, and LEV110CK/2G:Disconnect the sensor from the orange wires in thecontrol box.b. Model K-2300: Disconnect Sensor I from theyellow wire with the blue stripe and the yellowcommon wire in the control box. DisconnectSensor II from the yellow wire with the red stripeand the yellow common wire in the control box.3. Disconnect the valve from the valve wires, makingsure they do not touch each other or the powerground.a. Models K-1100, LX2, and LEV110CK/2G:Disconnect the valve from the blue wires in thecontrol box.b. Model K-2300: Disconnect Valve I from theblue wires in the control box and disconnect ValveII from the red wires in the control box.4. Restore power to the control box and observe theoperation. The control box is working if steps 5 - 9occur.5. The Power light turns green.6. The Sensor light(s) turn yellow.7. Send voltage to the valve(s).a. Models K-1100, LX2, and LEV110CK/2G:Twenty seconds after the Sensor light turns yellow,the Filling light turns green, sending 24VAC to thevalve on the blue wires.b. Model K-2300: Twenty seconds after the SensorI light turns yellow, the Filling I light turns green,sending 24 VAC to Valve I on the blue wires.Twenty seconds after the Sensor II light turnsyellow, the Filling II light turns green, sending24 VAC to Valve II on the red wires.c. Use a volt meter to confirm 24 VAC at wires inthe control box.8. Connect sensor wires:a. Models K-1100, LX2, and LEV110CK/2G:Connect the orange wires in the control boxtogether and the yellow Sensor light turns offimmediately. Twenty seconds later the greenFilling light will turn off.b. Model K-2300: Connect the yellow wirewith the blue stripe for Sensor I and the yellowcommon wire together in the control box, andthe yellow Sensor I light turns off immediately.Twenty seconds later, the green Filling I lightturns off. Connect the yellow wire with the redstripe for Sensor II and the yellow common wirein the control box. The Sensor II light turns offimmediately. Twenty seconds later the Filling IIlight turns off.9. After the green Filling light(s) turn off, use an ACvoltmeter to confirm the following:a. Models K-1100, LX2, and LEV110CK/2G:0 voltage at the blue wires in the control box.b. Model K-2300: 0 voltage at the blue wires forValve I and the red wires for Valve II.Use the troubleshooting flow charts on the followingpages to find and fix specific problems.Page 19ENGLISHJandy Pro Series Levolor ® Electronic Water LevelerModels K-1100, LX2, K-2300, and LEV110CK/2G | Installation and Operation Manual