dejavoo Z Series Quick Reference Manual

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CREDIT CARD RETURN1. Tap on the CREDIT icon on your terminal home screen.2. Tap on the RETURN icon.3. Input the RETURN AMOUNT and press OK.4. Tap (contactless only), swipe, insert chip card or manualllyenter card #.5. If prompted, confirm the sale amount by tapping YES or NO.Conditional on the terminal’s configuration.6. The transaction is processed. Sales receipts will print with detailsof the transaction.CHIP CREDIT SALE1. Tap on the CREDIT icon on your terminal home screen.2. Tap on the SALE icon.4. Input the SALE AMOUNT and press OK.5. Tap (contactless only) or insert chip card.6. If prompted, confirm the sale amount by tapping YES or NO.Conditional on the terminal’s configuration.7. The transaction is processed. Sales receipts will print with detailsof the transaction.MANUALLY ENTERED CREDIT SALE1. Tap on the CREDIT icon on your terminal home screen.2. Tap on the SALE icon.3. Input the SALE AMOUNT and press OK.4. Manually input card #.5. Follow the CNP prompts (input exp. date, ZIP code etc).Conditional on the terminal’s configuration.6. The transaction is processed. Sales receipts will print withdetails of the transaction.EMV RETAILQuick Reference GuideVOID CREDIT TRANSACTION (Card Present)1. Tap on the CREDIT icon on your terminal home screen.2. Tap on the VOID icon.3. Input the VOID AMOUNT and press OK.4. If prompted, confirm the void amount by tapping OK or CANCEL.Conditional on the terminal’s configuration.5. If prompted, input Manager Password (1234 default).6. Tap (contactless only) or insert chip card.7. The transaction is processed. Void receipts will print with detailsof the transaction.VOID BY TRANSACTION # (Card Not Present)1. From the idle prompt, tap the icon to access theFAVORITES menu.2. Tap VOID TRANSACTION.3. If prompted, input Manager Password (1234 default).4. Tap BY TRANSACTION #.5. Input TRANSACTION # to be voided and press OK.6. Confirm the void transaction by tapping SELECT.7. If prompted, confirm the void amount by tapping OK or CANCEL.Conditional on the terminal’s configuration.8. If prompted, input Manager Password (1234 default).9. The void is processed. Void receipts will print with details ofthe transaction.For touch screen Z-Line models Z9 & Z11 with AURA iconsThese steps have been provided as a guide for assistance with your Dejavoo touch screen payment device with AURA software.IMPORTANT: The terminal’s idle prompt displays a selection of payment type icons. The icon will take you to your FAVORITES menu, the iconwill take you to the terminal’s SERVICES menu and when configured, use the icon for a CALL ME request.REPRINT RECEIPT1. From the idle prompt, tap the icon to access theFAVORITES menu.2. Tap REPRINT RECEIPT.3. If prompted, input Manager Password (1234 default).4. Tap desired option (LAST, BY TRANSACTION # orBY CARD NUMBER).5. Follow prompts and transaction receipt prints.

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