6015 GUARANTEE AND SERVICEThe phone system is guaranteed for 12 months from the date ofpurchase shown on your sales receipt. This guarantee does not cover anyfaults or defects caused by accidents, misuse, fair wear and tear, neglect,faults on the telephone line, lightning, tampering with the equipment, orany attempt at adjustment or repair other than through approvedagents.Please keep your sales (till) receipt this is your guarantee.You should also keep the original packaging material.In the unlikely event that you need to return your phone system to ourRepair Centre while it is under guarantee, there may be a handlingcharge.15.1 While the unit is under Guarantee1. Disconnect the base unit from the telephone line and the mainselectricity supply.2. Pack up all parts of your phone system, using the original package.3. Return the unit to the shop where you bought it, making sure youtake your sales receipt.Remember to include the mains adapter.15.2 After the Guarantee has expiredIf the unit is no longer under Guarantee, first follow steps 1 and 2 as forrepair under Guarantee. Then...1. Call Helpline on 0844 557 9677 (for UK only) and ask for a quotationof the repair charge and details of where to send your phone systemfor repair.2. Make sure you include with your phone system.Your name and addressA cheque or postal order for the value of the repairA brief description of the fault.3. Return your phone system to the address given by the ServiceDepartment.* This does not affect your statutory rights.