iDirect iNFINITI 3000 Installation And Commissioning Manual

Contents

iDirect iNFINITI 3000 Installation And Commissioning Manual Manual pdf 61 page image

57iDirect iNFINITI series Installation and Commissioning Guide, Release 7.014 iDirect Technical Support and Sales InformationIn accordance with your contract, contact your local service representative or reseller, if furtherinformation is needed beyond the coverage of this manual.Technical Assistance Center (TAC)Technical support is available to customers with a current contract with iDirect. If you currently area contracted iDirect customer, please check our customer-only, password-protected TAC webpage at TAC.iDirect.net.Customers will find useful information, such as the Technical Assistance Center’s hours ofoperation, product documentation, release notes, procedures and a technical FAQ. Ourweb-based customer ticketing system for entering service issues and requesting RMAs is alsolocated on our TAC web page.If you are unable to find the answer to your question, iDirect Customer support is available bytelephone, 703.648.8151, or you are welcome to enter a service issue through our web-basedticketing system.If you are not a direct customer of iDirect, support can be provided at a billable rate using a majorcredit card for payment.SalesPlease contact iDirect Corporate Sales by telephone or e-mail for more information.NOTE Do not attempt to repair or replace a malfunctioned or defectivecomponent or module. Doing so may void the warranty.NOTEIf any equipment is used in a manner not specified by themanufacturer, the protection provided in the equipment may beimpaired.Telephone: 703.648.8000e-mail: SALES@iDirect.net