21Operating software or calibration library can be updated bydragging a new version to the instrument ā contactsupport@palintest.com for new software if this option isrequired. Any updates to operating software will be notified viathe www.palintest.com\know portal.Downloading the result log is carried out by dragging theLOG.txt to the local desktop and opening the file with anyprogram that can open CSV format files.For more information regarding extracting and opening resultlogs using the Hard Disk mode visit www.palintest.com/know.COM PortThe instrument behaves as if connected to the PC serial portvia RS232 when connected in COM Port mode, allowingremote control from an external software system and dataupload. This allows backwards compatibility with softwarewritten for earlier models of Palintest instruments. In this mode,the PC requires installation of a USB virtual COM Port driver,available from www.palintest.com/know, and the availability ofsoftware operating as a virtual com port.A large number of third-party software systems are available toprovide data upload and remote control of testing using theCOM port mode. Please contact your local Palintestrepresentative for more details.