Synchronization (HotSync) :: 145Synchronization (HotSync)Synchronization lets you back up your Treo data onto your computer. If you ever needto perform a hard reset or otherwise erase all your data on your Treo, you can performa HotSync operation to restore the data. To make sure you always have an up-to-datebackup of your data, synchronize frequently.Before you attempt a HotSync operation, make sure that you installedPalm Desktop software and HotSync Manager from the CD that came with your Treo.Desktop does not respond to HotSync attemptPerform a HotSync operation after each of these steps. If the synchronization issuccessful, you do not need to complete the remaining steps.1. Verify that the HotSync cable is securely connected at all points (see page 30).2. Make sure that HotSync Manager is running:• Windows: Click the HotSync Manager icon in the lower-right corner andmake sure Local USB is checked. If you don’t see the HotSync Manager icon,click Start, select Programs, select palmOne and then select HotSync Manager.• Macintosh: Find the Palm folder on your Mac hard drive. Double-click theHotSync Manager icon in the Palm folder. In the Connection Settings panel,set the Local Setup Port to palmOne USB.3. Verify with your computer hardware vendor that your operating system supportsyour internal USB Controller.4. Perform a soft reset (see page 139).Every device needs aunique name. Neversynchronize more than onedevice to the same username on your computer.If you’re using an optionalserial HotSync cable, clickthe HotSync Manager iconon your computer andmake sure Local Serial ischecked.