palmOne Treo 650 Administrator's Manual

Also see for Treo 650: Using Using Using Dial-up Networking Specifications User guide

Contents

palmOne Treo 650 Administrator's Manual Manual pdf 19 page image

15CHAPTER 4Synchronizing AccountsIn a Microsoft Exchange ActiveSync ® account in the VersaMail® application, boththe email and calendar information synchronize directly with the info on theExchange server. The email and calendar info doesn’t synchronize with thedesktop software application, such as Palm ® Desktop software or MicrosoftOutlook. Other information on the device, such as contacts, tasks, and memos,continues to synchronize with information in the desktop software application.Retrieving email messagesThe following describes what takes place during message retrieval for anExchange ActiveSync account whether message retrieval is manual or using anAuto Sync schedule.■ Wireless synchronization. Microsoft Exchange ActiveSync supports wirelesssynchronization with the server only. In order to retrieve email messages andCalendar events, users must select Sync in VersaMail to make a wirelessconnection to the server. If users synchronize the device with their computerduring a HotSync ® operation, info from other applications—Contacts, Memos,and so on—is synchronized, but email messages and Calendar events are not.■ Message retrieval. When a user gets messages manually or through Auto Sync,Microsoft Exchange ActiveSync not only retrieves email messages directly fromthe server for the time interval set on the device (default is seven days)—it alsoretrieves all Calendar events directly from the server for the preceding sevendays. The interval for Calendar event retrieval is always seven days, regardlessof the interval you set on the device.TIP Users can increase the time interval for how many days’ worth of email toretrieve so that recent messages are not removed from the device. You canchange the number of days by selecting Preferences from the Options menuwithin VersaMail, selecting Delivery Option, and then selecting a differentinterval. Note that the interval for Calendar event retrieval is always sevendays.■ Message removal. Microsoft Exchange ActiveSync removes any email messagesfrom the device that fall outside of the time interval set on the device, as well asany Calendar events that are more than seven days old. For example, if the timeinterval is set at seven days, any email messages or Calendar events that areeight days old are removed from the device. This info is not removed from theExchange server.