154 :: Upgrading from another Palm Powered™ device• Mac: Your user folder name is the same as your username and is usually foundin this location: : Users : : Documents : Palm : Users.2. Make a copy of your user folder and store it in a safe place.• Windows: Copy the folder and then paste it to your Windows desktop.• Mac: Select the folder and Option-drag it to your Mac desktop.3. Confirm that your copy includes the Backup subfolder and that all the files in theoriginal Backup subfolder are also in the copy of the Backup subfolder.4. Delete all files from the original Backup subfolder.5. Perform a hard reset on your smartphone. See “Resetting your Treo™ 650smartphone” on page 156 for instructions.6. Sync your Treo 650 smartphone with your new desktop software and be sure toselect your existing username.7. Reinstall third-party applications from the copy of your Backup subfolder. (See“Installing applications” on page 120 for instructions.) We recommend that youinstall one application at a time to help you identify the application that caused theproblem. We also recommend that you DO NOT install any applications that fallinto any of the following categories:• Modify phone functions, such as ring tones, dialing, or caller ID• Replace organizer applications, such as Contacts or Calender• Set data connection features, such as activating or ending data connections• Web Clipping applications or files, such as PQA files• Instant Messaging applicationsIf you want to continue using these types of applications, please contact the third-party developer for software updates and info about compatibility with your Treo 650smartphone.SnuffyUG.book Page 154 Friday, February 18, 2005 1:23 PM
