46 CHAPTER 5: S TANDARD FEATURESCaller ID The display panel on your 3Com Telephone shows the name andextension of an internal caller. For an external caller, if your organizationpurchases Caller ID service from your telephone company and if theexternal caller allows Caller ID information to be broadcast, the displaypanel shows the external caller’s name and telephone number.Answering aSecond CallOn 3Com 3101 and 3101SP Basic Telephones, when a new call arriveswhile you are on a call:1 Press to put the current call on hold.2 Press the Access button for the line on which the new call is arriving.3 To return to the earlier call, hang up the new call, or put it on hold, ortransfer it, and then press the Access button for the original call.On the 3Com 2101 Basic Telephone, use Table 9 to manage the twolines.Table 9 Managing Multiple Calls on the 3Com 2101 Basic TelephoneLine A Line B How to Manage New CallsActive call Ringing To answer the incoming call, press Call Toggle. (Ifyou do not answer, the system sends the second callto your call coverage point.)Active call On hold To toggle to the call that is on hold, press CallToggle. To return to the first call, press Call Toggle.On hold Ringing If you have placed one call on hold:■ And you do not hang up the handset, and theother line rings, press Call Toggle to return to thecall on hold. Then press Call Toggle to answerthe incoming call.■ And you do hang up the handset and the otherline rings, pick up the handset to connect to theincoming call. Press Call Toggle to switch calls.On hold On hold If you have placed two calls on hold:■ And you do not hang up the handset, press CallToggle to return to the call you most recentlyplaced on hold. Then press Call Toggle again toreturn to the line you first placed on hold.■ And you do hang up the handset, pick up thehandset to return to the call you most recentlyplaced on hold. Then press Call Toggle to beconnected to the line you first placed on hold.