©2019 ACP, Inc.Cedar Rapids, IA 52404Page 22 of 22Part No. 20267401Original InstructionsBefore Calling for ServiceSYMPTOM POSSIBLE CAUSEOven fan runs and light remains on aftercook cycle has completedFan cools oven components. It is normal for fan to run 60 secondsOven fan runs while oven is not cooking Normal operationOven does not operate Confirm oven is plugged in.Check fuse or circuit breaker.Confirm oven is plugged into dedicated circuit.Confirm oven is on grounded and polarized circuit. Contact electrician to confirm.If oven does not accept entries whenkeypad is pressedOpen and close oven door. Press keypad again.If oven malfunctions Unplug oven, wait for 1 minute, and plug in oven.Oven operates intermittently Check air filters and discharge area for obstructionsOven operates, but does not heat food Place one cup cool water in oven. Heat for one minute. If water temperature does not rise, ovenis operating incorrectly and a service should be called.“Clean Filter” displays This is normal and will appear for 24 hours.Frozen oven display Oven display needs to reset. Unplug oven. Wait 5 seconds. Plug back in.“INVALID ENTRY” alert Cook time is zero or unset. Enter correct cook time.“Exceeds Maximum Cook Time” alert Total cook time exceeds the maximum allowable.Check cook times per stage.Check User Option>Maximum Cook Time⚠ WARNINGTo avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any time.Only an authorized servicer should remove outer case.email: commercialservice@acpsolutions.comFor full product documentation visit:www.acpsolutions.comAmana® Commercial HDCContact:Menumaster® MDC/DECContact:Record all inspections and repair for future reference.