ADTRAN Cable T1 ESF CSU ACE User Manual

Also see for Cable T1 ESF CSU ACE: User manual

Contents

10 © 2004 ADTRAN, Inc. 61204025L1-1BCustomer Service, Product Support Information, and TrainingADTRAN will repair and return this product if within 5 years from the date of shipment the product doesnot meet its published specification or the product fails while in service.A return material authorization (RMA) is required prior to returning equipment to ADTRAN. For service,RMA requests, training, or more information, use the contact information given below.Repair and ReturnIf you determine that a repair is needed, please contact our Customer and Product Service (CAPS)department to have an RMA number issued. CAPS should also be contacted to obtain informationregarding equipment currently in house or possible fees associated with repair.Identify the RMA number clearly on the package (below address), and return to the following address:Pre-Sales Inquiries and Applications SupportYour reseller should serve as the first point of contact for support. If additional pre-sales support is needed,the ADTRAN Support web site provides a variety of support services such as a searchable knowledgebase, latest product documentation, application briefs, case studies, and a link to submit a question to anApplications Engineer. All of this, and more, is available at:When needed, further pre-sales assistance is available by calling our Applications EngineeringDepartment.Post-Sale SupportYour reseller should serve as the first point of contact for support. If additional support is needed, theADTRAN Support web site provides a variety of support services such as a searchable knowledge base,updated firmware releases, latest product documentation, service request ticket generation and trouble-shooting tools. All of this, and more, is available at:When needed, further post-sales assistance is available by calling our Technical Support Center. PleaseCAPS Department (256) 963-8722ADTRAN Customer and Product Service901 Explorer Blvd. (East Tower)Huntsville, Alabama 35806RMA # _____________http://support.adtran.comApplications Engineering (800) 615-1176http://support.adtran.com