ADTRAN FNID Installation And Maintenance Manual

Also see for T200 FNID: Installation and maintenance practice Quick start guide Installation and Maintenance Installation and Maintenance Installation and maintenance practice

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ADTRAN FNID Installation And Maintenance Manual Manual pdf 12 page image

12 Section 61245201L1-5, Issue 3 61245201L1-5C7. TROUBLESHOOTING PROCEDURESTable E is a troubleshooting guide for the FNID.8. MAINTENANCEThe ADTRAN FNID requires no routine maintenance.In case of equipment malfunction, use the faceplateBantam jack connectors to help locate the source ofthe problem.ADTRAN does not recommend that repairs beperformed in the field. Repair services may beobtained by returning the defective unit to theADTRAN Customer Service RMA Department.9. PRODUCT SPECIFICATIONSSpecifications for the FNID are provided in Table F.10. WARRANTY AND CUSTOMER SERVICEADTRAN will replace or repair this product withinfive years from the date of shipment, if the productdoes not meet its published specifications or if it failswhile in service. For detailed warranty, repair, andreturn information, refer to the ADTRAN TelcoNetwork Equipment Warranty and Return Policy andProcedure, document 6000008-10A.Return Material Authorization (RMA) is requiredprior to returning equipment to ADTRAN. ADTRANdoes not recommend that repairs be performed in thefield.For service, RMA requests, or further information,contact one of the following numbers:ADTRAN Customer Service:ADTRAN Telco Technical Support . (800) 726-8663Standard support hours ..................... Monday-Friday7 a.m. - 7 p.m. CSTEmergency support ......... 7 days/week, 24 hours/daySales .................................................. (800) 827-0807RMA (repair service) ....................... (256) 963-8722Repair and Return Address:ADTRAN, Inc.Customer and Product Support (CAPS) Department901 Explorer BoulevardHuntsville, Alabama 35806-2807Table E. Troubleshooting GuideSolution1. Verify that the FNID is properly seated in the housing.2. Make sure power supply feed the FNID is in good working condition.3. If Steps 1 and 2 pass, replace the FNID.1. Verify that the loop conforms with CSA guidelines (not too long, etc.).2. Verify that the loop loss at 200 kHz is not greater than 36 dB.3. Verify that noise on the DSL loop is within acceptable limits.4. If Steps 1 through 4 pass and loop sync is still not available, replace the FNID.ConditionAll front panel indicators are off.Power is OK, but does not achieveloop sync (DSL LED is off.)