9Service and spare partsIn the event of your appliance requiring service, or if you wish topurchase spare parts, contact your local AEG Service Force Centre bytelephoning08705 929 929Your call will be automatically routed to the Service Centre coveringyour post code area.For the address of your local Service Force Centre and further informa-tion about Service Force, please visit the website atwww.serviceforce.co.ukPlease ensure that you have read the section „What to do if....“ as theengineer will make a charge if the fault is not a mechanical or electricalbreakdown even the appliance is under warranty.Please note that proof of purchase is required for in-guaranteeservice calls.Help us to help youPlease determine your type of enquiry before writing or telephoning.When you contact us we need to know:• Your name• Address and post code• Telephone number• Clear and concise details of the fault• Name and model of the appliance*• E number** This information can be found on the rating plate, which can be seenwhen the grease filters are removed.Customer CareFor general enquiries concerning your AEG appliances, or for furtherinformation on AEG products, please contact our Customer CareDepartment at the address below or visit our website at www.aeg.co.ukCustomer Care DepartmentAEG Domestic Appliances55-77 High StreetSloughBerkshireSL1 1DZTel.: 08705 350 350** calls to this number may be recorded for training purposes.