Model 57i CT IP Phone User Guide 73Handling CallsHandling CallsWhen you are connected to a call, you can use the softkeys or hard keys onthe phone to transfer, conference, or place a call on hold.Placing a Call on HoldWhen you place a call on hold, only your phone can retrieve the call.To place a call on hold1. Connect to the call (if not already connected).2. Press the Hold key.The line/call appearance light will begin to flash slowly and after a shorttime the phone will beep softly to remind you that you still have a call onhold. The screen displays "Call Held" with the line number the call is heldat the phone.Note: The phone will not beep to remind you that you still have a call on hold if youare connected to another call.When on HoldTo let your caller know that they are still on hold, music plays softly (if thishas been set up for your system). The call/line appearance light for the lineyou are on remains solid to indicate that you are still connected.IP Phone UITue May 17 10:19am 00:27Keri MarchL1 Hold>201Tue May 17 10:19am 00:27Keri MarchL1 Connected>201
