Accent TM Hardware Manual Accent TM 1200-10 Hardware Manual 29Windows™ TroubleshootingIf you are having problems with Windows or the NuVoice software, it is important to read andfollow these directions carefully.For any internal system software troubleshooting, always PLUG IN YOUR BATTERY CHARGER first.If the device is not working correctly or freezes but you can still access the NuVoice softwareapplication, try one of the following suggestions:DO NOT USE THE ON Button!Follow these steps:• Open the NuVoice Toolbox.• Select MAINTENANCE menu.• Select Windows Power Settings.• Select Restart Windows.If the NuVoice Toolbox is not responding or is unavailable:• Open the Windows Start menu. (Available in Integrated devices only)• Bring up the Charms menu from the right side of the display.• Tap the Power icon.• Select Restart.If you have access to a USB keyboard:• Plug the keyboard into a USB port on the Accent• Press Ctrl-Alt-Del.• If a blue screen appears with Lock, Switch, Sign-out, etc., on it, use the Tab key to highlightthe I/O option in the lower left corner.• Select Enter.• Select Restart.As an absolute last resort:Press the ON button on the top of the device.IMPORTANT! There is a chance that this action may cause issues with the memory andperformance of the device.