21EnglishRecovering your system (USB flashdrive)If calling Acer support did not help fix your problem, you can use the AcereRecovery Management program. This will restore your computer to the samestate as when you purchased it, while giving you an option to retain all settingsand personal data for later retrieval.To recover your system1 Perform minor fixes.If only one or two items of software or hardware have stopped workingcorrectly, the problem may be solved by reinstalling the software or the devicedrivers. To recover software and drivers that were pre-installed at the factory,see "Recovering pre-installed software and drivers" on page 21. For instructionson reinstalling software and drivers that were not pre-installed, see thatproduct’s documentation or technical support Web site.2 Revert to a previous system condition.If reinstalling software or drivers does not help, then the problem may besolved by returning your system to a previous state when everything wasworking correctly. For instructions, see "Returning to a previous systemcondition" on page 22.3 Reset your system to its factory condition.If nothing else has solved the problem and you want to reset your system tofactory condition, see "Returning your system to its factory condition" on page23.Types of recoveryRecovering pre-installed software and driversAs a troubleshooting step, you may need to reinstall the software and devicedrivers that came pre-installed on your computer from the factory. You canrecover using either your hard drive or the backup you have created.• New software: If you need to recover software that did not come pre-installed on your computer, you need to follow that software’s installationinstructions.• New device drivers: If you need to recover device drivers that did not comepre-installed on your computer, follow the instructions provided with thedevice.To recover your pre-installed software and drivers:
