Chapter 3: Troubleshooting44PasswordsYour computer does not accept your password• Make sure that C APS LOCK is turned off,then retype the password.PowerYour computer will not turn on• Make sure that the power cord isconnected to an AC power source and toyour computer, and that your computeris turned on.• If your computer is plugged into a surgeprotector, make sure that the surgeprotector is connected securely to anelectrical outlet, turned on, and workingcorrectly. To test the outlet, plug aworking device, such as a lamp, into theoutlet and turn it on.• Make sure that the power cord is freefrom cuts or damage. Replace anydamaged cables.PrinterThe printer will not turn on• Make sure that the printer is online.Many printers have an online/offlinebutton that you may need to press.• Make sure that the power cable isplugged into an AC power source.