9Support Options• Search the Adaptec Support Knowledgebase (ASK) at http://ask.adaptec.com forarticles, troubleshooting tips, and frequently asked questions for your product.• For support via Email, submit your question to Adaptec’s Technical SupportSpecialists at http://ask.adaptec.com.North America• Visit our Web site at http: //www.adaptec.com.• For information about Adaptec’s support options, call +1 408-945-2550, 24 hours perday, 7 days per week.• To speak with a Technical Support Specialist,For Hardware products call +1 408-934-7274,Monday–Friday, 3:00 A. M. to 5:00 P .M ., Pacific Time.For RAID and Fibre Channel call +1 321-207-2000Monday–Friday, 3:00 A. M. to 5:00 P .M ., Pacific Time.To expedite your service, have your computer in front of you.• To order Adaptec products, including software and cables,call +1 800-442-7274 or +1 408-957-7274.Europe• Visit our Web site at http: //www.adaptec-europe.com.• English and French: To speak with a Technical Support Specialist, call one of thefollowing numbers, Monday–Thursday, 10:00 to 12:30 and 13:30 to 17:30; Friday,10:00 to 12:30 and 13:30 to 16:30, Central European Time:• English: +32 2 352 3470• French: +32 2 352 3460To expedite your service, have your computer and TSID in front of you.• German : To speak with a Technical Support Specialist, call +49 89 456 40660,Monday–Thursday, 09:30 to 12:30 and 13:30 to 16:30; Friday, 09:30 to 12:30 and 13:30to 15:00, Central European Time. To expedite your service, have your computer andTSID in front of you.• To order Adaptec products, including accessories and cables:• UK: +0800 96 65 26 or fax +0800 731 02 95• Other European countries: +32 11 300 379