A-2ARO-1130CA Installation and Hardware GuideProblems Running the Software On YourWindows NT WorkstationIf the Adaptec CI/O Workstation Array Management Software doesnot start when you double-click the program icon and you see awarning box with Unable to Initialize IOMAPI, try the following:n Verify that the following NT service has a status of Started(double-click the Services icon in Control Panel). If it does not,select the service and press the Start button:CIO Array Management Servicen Make sure you have the proper security access rights to theWindows NT services. The Windows NT services can bestarted, stopped, paused, etc., according to the NT servicesecurity rules defined by Microsoft (refer to the Windows NTdocumentation for more details).n Verify that the Registry was updated correctly during installa-tion. If the values do not match the values listed below, tryreinstalling the Adaptec CI/O Workstation Array Manage-ment Software:– The correct entries forHKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CIOArrayManagement are:DisplayName: REG_SZ: CIO Array ManagementService (v x.xx)ErrorControl: REG_DWORD: 0x01ImagePath: REG_SZ: [Pathname specified duringinstallation]iomgr.exeObjectName: REG_SZ: LocalSystemStart: REG_DWORD: 0x02Type: REG_DWORD: 0x110SharedMemName: REG_SZ: iomgr.shm– The correct entries forHKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\System\CIOArrayManagement are:EventMessageFile: REG_SZ: [pathname to system32directory]\system32\iomgrmsg.dllTypesSupported: REG_DWORD: 0x7