Axis 241Q User Manual

Also see for 241Q Blade: Specifications Installation guide Specifications Datasheet Specifications

Contents

Axis 241Q User Manual Manual pdf 62 page image

62 Axis video server - TroubleshootingTroubleshootingChecking the firmwareFirmware is software that determines the functionality of the Axis video server. One ofyour first actions when troubleshooting a problem should be to check the currentlyinstalled version. The latest version may contain a correction that fixes your particularproblem. The current firmware version in your Axis video server can be seen under Setup> Basic Configuration.Upgrading the firmwareWhen you download firmware from the Axis Web site, your Axis product will receive thelatest available functionality. Always read the upgrade instructions and release notesavailable with each new release, before updating the firmware.New firmware can be downloaded to the Axis video server over the network.Note: Pre-configured and customized settings will be retained for use when the new firmware is running (pro-vided the features are available in the new firmware) although this is not guaranteed by Axis Communica-tions.1. Save the firmware file to your computer. The latest version of the Axis videoserver firmware is available free of charge from the Axis Web site atwww.axis.com/techsup or from your local distributor.2. Go to Setup > System Options > Maintenance in the video server’s Web pages.3. In the Upgrade Server section and browse to the desired firmware file on yourcomputer. Click Upgrade.Notes: •Always read the upgrade instructions available with each new release, before updating thefirmware.•After starting the process, you should always wait at least 20 minutes before restarting the Axisvideo server, even if you suspect the procedure has failed.•Your dealer reserves the right to charge for any repair attributable to faulty updating by theuser.