AXIS 250S User’s Manual Updating the Firmware 43Appendix C - Updating the FirmwareThe AXIS 250S firmware is stored in Flash memory. This memory is provided by a siliconchip that, just like any other ROM device, retains data content even after power is removed.Flash memory is unique because it allows its data to be erased and re-written. This meansyou can install firmware updates for your AXIS 250S as they become available - withouthaving to replace any parts. New firmware can be simply loaded into the AXIS 250S overthe network.Obtaining Updated firmwareThe latest version of the AXIS 250S firmware is available free of charge from the Axis website at www.axis.com or from your local distributor.Updating the firmwareThe AXIS 250S Flash memory is updated over the network using FTP. See the detailedinstructions supplied with each new firmware release.Important!• Always read the upgrade instructions available with each new release, before updating the firmware.• Upgrading normally takes between 30 seconds and 10 minutes, although it can take longer. Afterstarting the process, you should always wait at least 20 minutes before power-cycling the AXIS 250S- even if you suspect the procedure has failed.• In controlled environments, flash memory updates provide a very safe way of updating the firmware.However, flash products can become damaged if the update is not performed correctly. Your dealerreserves the right to charge for any repair attributable to faulty updating by the user.