Axis 26031R3 User Manual

Also see for Axis 216FD: Installation guide Specifications Product guide User manual Installation guide

Axis 26031R3 User Manual Manual pdf 47 page image

47AXIS 216FD - TroubleshootingTroubleshootingChecking the FirmwareFirmware is software that determines the functionality of the AXIS 216FD. One of yourfirst actions when troubleshooting a problem should be to check the currently installedfirmware version. The latest version may contain a correction that fixes your particularproblem. The current firmware version in your camera can be seen on the page Setup >Basic Configuration.Upgrading the FirmwareWhen you upgrade the firmware with a file from the Axis Web site, your camera willreceive the latest available functionality. Always read the upgrade instructions and releasenotes available with each new release, before updating the firmware.Note: Preconfigured and customized settings will be saved when the firmware is upgraded (providing the fea-tures are available in the new firmware) although this is not guaranteed by Axis Communications. Alwaysread the instructions and release notes available with each new release, before upgrading the firmware.1. Save the firmware file to your computer. The latest version of the firmware isavailable free of charge from the Axis Web site at www.axis.com/techsup2. Go to Setup > System Options > Maintenance in the camera’s Web pages.3. In the Upgrade Server section, browse to the desired firmware file on yourcomputer. Click Upgrade.Notes: •After starting the upgradeprocess, always wait at least 5-10minutes before restarting the cam-era, even if you suspect the upgradehas failed.•Your dealer reserves the right tocharge for any repair attributable tofaulty upgrading by the user.AXIS Camera Management software tool can be used for multiple upgrades. Refer to theAxis Web site at www.axis.com for more information.