39AXIS 262 - TroubleshootingSupportIf you contact Axis support, please help us help you resolve your problems by providing alog file, server report and a brief description of the problem.Log file - go to > Logs & Reports > Logs. The Log file records events within the unitand can prove a useful diagnostic tool for troubleshooting.Server Report - go to > Logs & Reports > Server Report. The server report containsimportant information about the server and its software, as well as a list of the currentparameters.