Axis M3014 User Manual

Also see for M3014: Datasheet Datasheet Datasheet Installation guide Installation guide

AXIS M3014 Network CameraTroubleshootingStatus indicator LED is flashing red and the product is inaccessibleA firmware upgrade hasbeen interrupted or thefirmware has otherwise beendamagedSee Emergency recovery procedure, on page 41.No images displayed on web pageProblems with AXIS MediaControl (Internet Exploreronly)To enable the updating of video images in Internet Explorer, set the browser to allow ActiveXcontrols. Also, make sure that AXIS Media Control is installed on your computer.Installation of additionalActiveX componentrestricted or prohibitedConfigure the Axis product to use a Java applet for updating video images in Internet Explorer. Goto Setup > Live View Config and select Java applet under Default viewer.Video and image problems, generalImage too dark or too light Check the video stream and camera settings under Setup > Video > Video Stream and Setup >Video > Camera Settings.Missing images in uploads This can occur when trying to use a larger image buffer than is actually available. Try loweringthe frame rate or the upload period.Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affectthe performance of the Axis product.Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product,low performance clients, use of features such as motion detection, event handling or uploadedapplications.Poor quality snapshot imagesScreen incorrectlyconfigured on your computerConfigure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256colors will produce dithering artifacts in the image.Overlay image is not displayedIncorrect size or location ofoverlay imageThe overlay image may have been positioned incorrectly or may be too large. See Overlay ImageSettings in the online help for more information.Privacy mask is not displayedIncorrect size or location ofprivacy maskThe privacy mask may have been positioned incorrectly or may be too large.Browser freezesFirefox can sometimesfreeze on a slow computerLower the image resolutionProblems uploading filesLimited space There is only limited space available for the upload of your own files. Delete existing files to freeup space.44