AXIS M7014TroubleshootingSlow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affectthe performance of the Axis product.Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product,low performance clients, use of features such as motion detection, event handling or uploadedapplications.Poor quality snapshot imagesScreen incorrectlyconfigured on your computerConfigure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256colors will produce dithering artifacts in the image.Overlay image is not displayedIncorrect size or location ofoverlay imageThe overlay image may have been positioned incorrectly or may be too large. See Overlay ImageSettings in the online help for more information.Browser freezesFirefox can sometimesfreeze on a slow computerLower the image resolutionProblems uploading filesLimited space There is only limited space available for the upload of your own files. Delete existing files to freeup space.Motion Detection triggers unexpectedlyChanges in luminance Motion detection is based on changes in luminance in the image. This means that if there aresudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivitysetting to avoid problems with luminance.Storage and disk management problemsVideo cannot be recorded Check that the SD card is not write protected (that is, read only).SD card cannot be mounted Reformat the SD card and then click Mount.42