BEC 6300VNL User Manual
Also see for 6300VNL: User manualUser manualQuick start guideQuick start guide
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Contents
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Troubleshooting 120BEC 6300VNL User ManualCHAPTER 5: TROUBLESHOOTINGIf your BEC 6300VNL is not functioning properly, you can refer to this chapter for simpletroubleshooting before contacting your service provider support. This can save you time and effort butif symptoms persist, consult your service provider.Problems with the RouterProblem Suggested ActionNone of the LEDs is on when youturn on the routerCheck the connection between the router and theadapter. If the problem persists, most likely it is dueto the malfunction of your hardware. Please contactyour service provider or BEC for technical support.You have forgotten your loginusername or passwordTry the default username "admin" and password"admin". If this fails, you can restore your router toits factory settings by pressing the reset button onthe device rear side.Problem with LAN InterfaceProblem Suggested ActionCannot PING any PC on LAN Check the Ethernet LEDs on the front panel.The LED should be on for the port that has a PCconnected. If it does not lit, check to see if the cablebetween your router and the PC is properlyconnected. Make sure you have first uninstalledyour firewall program before troubleshooting.Verify that the IP address and the subnet mask areconsistent for both the router and the workstations. |
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