Faults andTroubleshootingMobile Computer MC 92N0 exType 17-A1A.-………… and Type B7-A2A.-…………68/78 Technical data subject to change without notice..Revision B / 03/20197. Faults and TroubleshootingDANGERThere is a risk of fatal injury in an explosive atmosphere! Examine defective devices and any accessories only outside the potentiallyexplosive atmosphere.Information on fault rectification is provided in the User Manual or the Integration Manualon the ZEBRA website.https://www.zebra.com/us/en/support-downloads.htmlZEBRA website for the MC9200 manuals for the non-Ex protected version− Support and Downloads− Mobile Computers− Handheld Computer > MC92007.1 Resetting the MC 92N0 exWindows Embedded Handheld and Windows Compact DevicesIf the applications stop working while the MC 92N0 ex is used, it is recommendable to rebootthe device.There are two re-booting functions: warm boot and cold boot. If these types of rebootingdon’t help, the MC 92N0ex operating system can be reset to the factory defaults by a„CleanBoot“.On a Windows Compact (CE 7.0) device− A warm boot starts the MC 92N0 ex again and shuts down all running programs.− A cold boot also restarts the MC 92N0 ex , but erases all stored records and entries inRAM. Data saved in flash memory or a memory card is not lost. In addition it returnsformats, preferences and other settings to the factory default settings.