Black plate (11,1)Cadillac SRX Owner Manual - 2011Customer Information 13-11Roadside Service(Mexico)Roadside Service is available24 hours a day, 365 days ofthe year.For detailed information aboutRoadside Service, please seethe brochure provided with yournew vehicle or visit our websiteat: www.cadillac.com.mx.Navigate the site and click on“Asistencia en el Camino.” E-mailcorrespondence should be sentto: asistencia.cadillac@gm.com.To contact Roadside Service byphone, use the following numbers:Mexico01-800-466-0805United States1-866-466-8906Canada1-800-268-6800Scheduling ServiceAppointments(U.S. and Canada)When the vehicle requires warrantyservice, contact the dealer andrequest an appointment. Byscheduling a service appointmentand advising the service consultantof your transportation needs, thedealer can help minimize yourinconvenience.If the vehicle cannot be scheduledinto the service departmentimmediately, keep driving it untilit can be scheduled for service,unless, of course, the problem issafety related. If it is, please callthe dealership, let them know this,and ask for instructions.If the dealer requests you to bringthe vehicle for service, you areurged to do so as early in the workday as possible to allow for thesame day-repair.Courtesy TransportationProgram (U.S. andCanada)To enhance your ownershipexperience, we and our participatingdealers are proud to offer CourtesyTransportation, a customer supportprogram for vehicles with theBumper-to-Bumper (Base WarrantyCoverage period in Canada),extended powertrain, and/orhybrid‐specific warranties inboth the U.S. and Canada.Several Courtesy Transportationoptions are available to assist inreducing inconvenience whenwarranty repairs are required.Courtesy Transportation is not apart of the New Vehicle LimitedWarranty. A separate bookletentitled “Warranty and OwnerAssistance Information” furnishedwith each new vehicle providesdetailed warranty coverageinformation.Ofrecido por www.electromanuales.com