Black plate (3,1)Cadillac SRX Owner Manual (Include Mex) - 2012Keys, Doors, and Windows 2-3To remove the key, press the buttonnear the bottom of the transmitter,and pull the key out. Never pull thekey out without pressing the button.See your dealer if a new key isneeded.Notice: If the keys get locked inthe vehicle, it may have to bedamaged to get them out. Alwayscarry a spare key.Contact Roadside Service if lockedout of the vehicle. See RoadsideService (U.S. and Canada) onpage 13‑7 or Roadside Service(Mexico) on page 13‑9.With an active OnStar subscription,an OnStar Advisor may remotelyunlock the vehicle. See OnStarOverview on page 14‑1.Remote Keyless Entry(RKE) SystemSee Radio Frequency Statement onpage 13‑21 for informationregarding Part 15 of the FederalCommunications Commission (FCC)rules and Industry CanadaStandards RSS-GEN/210/220/310.If there is a decrease in the RKEoperating range:. Check the distance. Thetransmitter may be too far fromthe vehicle.. Check the location. Othervehicles or objects may beblocking the signal.. Check the transmitter's battery.See “Battery Replacement” laterin this section.. If the transmitter is still notworking correctly, see yourdealer or a qualified technicianfor service.Remote Keyless Entry(RKE) System OperationThe Remote Keyless Entry (RKE)transmitter functions will work up to60 m (195 ft) away from the vehicle.Keep in mind that other conditions,such as those previously stated, canimpact the performance of thetransmitter.