Black plate (15,1)Cadillac SRX Owner Manual (Include Mex) - 2012Customer Information 13-15Collision Damage Repair(U.S. and Canada)If the vehicle is involved in acollision and it is damaged, have thedamage repaired by a qualifiedtechnician using the properequipment and quality replacementparts. Poorly performed collisionrepairs diminish the vehicle resalevalue, and safety performance canbe compromised in subsequentcollisions.Collision PartsGenuine GM Collision parts are newparts made with the same materialsand construction methods as theparts with which the vehicle wasoriginally built. Genuine GMCollision parts are the best choice toensure that the vehicle's designedappearance, durability, and safetyare preserved. The use of GenuineGM parts can help maintain the GMNew Vehicle Limited Warranty.Recycled original equipmentparts may also be used for repair.These parts are typically removedfrom vehicles that were total lossesin prior crashes. In most cases,the parts being recycled are fromundamaged sections of the vehicle.A recycled original equipment GMpart may be an acceptable choice tomaintain the vehicle's originallydesigned appearance and safetyperformance; however, the history ofthese parts is not known. Such partsare not covered by the GM NewVehicle Limited Warranty, and anyrelated failures are not covered bythat warranty.Aftermarket collision parts are alsoavailable. These are made bycompanies other than GM and maynot have been tested for the vehicle.As a result, these parts may fitpoorly, exhibit premature durability/corrosion problems, and may notperform properly in subsequentcollisions. Aftermarket parts are notcovered by the GM New VehicleLimited Warranty, and any vehiclefailure related to such parts is notcovered by that warranty.Repair FacilityGM also recommends that youchoose a collision repair facility thatmeets your needs before you everneed collision repairs. Your dealermay have a collision repair centerwith GM-trained technicians andstate‐of‐the‐art equipment, or beable to recommend a collisionrepair center that has GM-trainedtechnicians and comparableequipment.Insuring the VehicleProtect your investment in theGM vehicle with comprehensiveand collision insurance coverage.There are significant differences inthe quality of coverage afforded byvarious insurance policy terms.
