Cadillac CTS/CTS-V Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9159276) - 2016 - crc - 10/5/15Customer Information 369communicate with Cadillac bydialing: 1-800-833-2622. TTY usersin Canada can dial 1-800-263-3830.Online Owner CenterOnline Owner Experience(U.S.) my.cadillac.comThe Cadillac online ownerexperience allows interaction withCadillac and keeps importantvehicle-specific information in oneplace.Membership BenefitsE : Download owner manuals andview vehicle-specific how-to videos.G : View maintenance schedules,alerts, and OnStar onboard vehiclediagnostic information. Scheduleservice appointments.I : View printable dealer-recordedservice records and self-recordedservice records.D : Select a dealer and viewlocations, maps, phone numbers,and hours.r : Track your vehicle’s warrantyinformation.J : View active recalls or search byVehicle Identification Number (VIN).See Vehicle Identification Number(VIN) 0 362.H : View GM Card, SiriusXMSatellite radio (if equipped), andOnStar account information.F : Chat with online helprepresentatives.See my.cadillac.com to register yourvehicle.Cadillac Owner Centre(Canada) cadillacowner.caVisit the Cadillac Owner Centre:. Chat live with online helprepresentatives.. Locate owner resources such aslease-end, financing, andwarranty information.. Retrieve favorite articles,quizzes, tips, and multimediagalleries organized into theFeatured Articles and Auto CareSections.. Download owner manuals.. Find Cadillac-recommendedmaintenance services.Roadside ServiceU.S.: 1-800-224-1400.Canada: 1-800-882-1112.Text Telephone (TTY) Users (U.S.Only): 1-888-889-2438.Service is available 24 hours a day,365 days a year.Calling for ServiceWhen calling Roadside Service,have the following informationready:. Your name, home address, andhome telephone number.. Telephone number of yourlocation.. Location of the vehicle.. Model, year, color, and licenseplate number of the vehicle.. Odometer reading, VehicleIdentification Number (VIN), anddelivery date of the vehicle.