Black plate (6,1)Cadillac CTS Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-6081492) - 2014 - CRC 2nd Edition - 11/18/1314-6 OnStarto function properly. These systemsmay not operate if the battery isdischarged or disconnected.OnStar service cannot work unlessyour vehicle is in a place whereOnStar has an agreement with awireless service provider for servicein that area, and the wirelessservice provider has coverage,network capacity, reception, andtechnology compatible with OnStarservice. Service involving locationinformation about the vehicle cannotwork unless GPS signals areavailable, unobstructed, andcompatible with the OnStarhardware. OnStar service may notwork if the OnStar equipment is notproperly installed or it has not beenproperly maintained. If equipment orsoftware is added, connected,or modified, OnStar service may notwork. Other problems beyond thecontrol of OnStar may preventservice such as hills, tall buildings,tunnels, weather, electrical systemdesign and architecture of thevehicle, damage to the vehicle in acrash, or wireless phone networkcongestion or jamming.See Radio Frequency Statement onpage 13-15.Services for People withDisabilitiesAdvisors provide services to helpsubscribers with physical disabilitiesand medical conditions.Press Q for help with:. Locating a gas station with anattendant to pump gas.. Finding a hotel, restaurant, etc.,that meets accessibility needs.. Providing directions to theclosest hospital or pharmacy inurgent situations.TTY UsersOnStar has the ability tocommunicate to the deaf,hard-of-hearing, or speech-impairedcustomers while in the vehicle. Theavailable dealer-installed TTYsystem can provide in-vehicleaccess to all of the OnStar services,except Virtual Advisor and OnStarTurn-by-Turn Navigation.OnStar.com (U.S.) or OnStar.ca(Canada)The website provides access toaccount information, allowsmanagement of the OnStarsubscription, and viewing of videosof each service. Get subscriptionplan pricing and sign up for OnStarVehicle Diagnostics. Click on the“My Account” tab on the homepage. The website navigation andservices provided may vary bycountry.OnStar Personal IdentificationNumber (PIN)A PIN is needed to access some ofthe OnStar services, like RemoteDoor Unlock and Stolen VehicleAssistance. You will be prompted tochange the PIN the first time whenspeaking with an Advisor. To
