225TroubleshootingBefore You Call for Help1 On the desktop, click the icon of the hard disk.2 Select Get Info from the File menu.3 Select General Information.• Checking the version number of the printer driver1 On the Windows desktop, click the Start button, point to Settings, andclick Printers.2 Right-click the BJC-2100 icon and select Properties from the pop-upmenu.3 Click the Main tab and click the About button. The printer driverversion is displayed.1 Double-click the Extensions Folder in the System Folder and thenselect the BJC-2100 icon.2 Select Get Info from the File menu.3 Select General Information.4 Check Version.MacintoshMacintoshWindows
