Canon BJC-S830D Quick Start Manual

Also see for S830D: Setup instructions User guide Service manual Reference guide Brochure & specs

Contents

Canon BJC-S830D Quick Start Manual Manual pdf 62 page image

58TroubleshootingTroubleshooting Printed OutputProblem Possible Cause Try ThisPoor print quality Print head clogged Verify that your print head is working properly by printing a NozzleCheck Pattern. See “Printing a Nozzle Check Pattern” on page 43.Try cleaning the print head. See “Cleaning the Print Head” onpage 45. If you do not see any improvements, try print headcleaning three times. If there is still no improvement, perform adeep print head cleaning using the Maintenance tab in yourprinter driver for Windows and the printer utility for Mac OS.Incorrect printer driversettingsAltering driver settings may improve the appearance of your printedimage. See “Setting Driver Options” on page 8 for instructions onselecting the optimum print mode for your print job.One or more ink tanksare installed in thewrong position or notseated properlyVerify that the ink tanks are in the correct color slot. Check thatthey have been firmly seated. Press down on the ink tanks untilthey click into place. See “Replacing Ink Tanks” on page 41.Color settings need tobe adjustedYou can enhance the color on your printout. See “Adjusting ColorBalance, Brightness and Saturation” on page 17.Low ink or ink tankmay need to bereplacedVerify that you have sufficient ink in the ink tanks. See“Monitoring Ink Levels” on page 39. If necessary, replace the inktanks. See “Replacing Ink Tanks” on page 41.Print head needs to bealignedPerform print head alignment. See “Aligning the Print Head” onpage 41.Print head seatedincorrectlyReseat the print head. See the “Easy Setup Instructions” in theS830D User’s Guide on the Setup Software & User’s Guide CD-ROM.Print head may need tobe replacedPerform multiple print head cleanings. See “Cleaning the PrintHead” on page 45. If problem persist, contact the Canon CustomerCare Center.Printout andscreen imagecolors appeardifferentlyIncorrect printer driversettingsAltering driver settings may improve the appearance of your printedimage. See “Setting Driver Options” on page 8 for instructions onselecting the optimum print mode for your print job.One or more ink tanksare installed in theincorrect position ornot seated properlyVerify that the ink tanks are in the correct color slot. Check thatthey have been firmly seated. Press down on the ink tanks untilthey click into place. See “Replacing Ink Tanks” on page 41.Incorrect media typesetting or weightVerify that your media is compatible and/or fit for your print joband that the media you are using is selected in the driver. See“Using Specialty Media” on page 3.