Canon BJC-S830D Quick Start Manual

Also see for S830D: Setup instructions User guide Service manual Reference guide Brochure & specs

Contents

Canon BJC-S830D Quick Start Manual Manual pdf 70 page image

66TroubleshootingHandling Error MessagesProblem Possible Cause Try ThisPrinter does notprintWhen an error occurs, the POWER lamp blinks. Count the number of orange blinksbetween each green blink to identify the problem:Printer blinks green When the lamp blinks green, the printer is warming up oris receiving print data from the computer. This is not anerror condition.2 orange blinks(paper is out, paperjam or paper feederror)Reload the paper correctly. See “Loading Media into theS830D” on page 6 for how to load different types of media.If the paper is jammed, see the troubleshooting topic,“Paper feeds incorrectly” on page 62.3 orange blinks(paper jam)See the troubleshooting topic, “Paper feeds incorrectly” onpage 62.4 orange blinks(ink tank is out of ink)Replace the empty ink tank. See “Monitoring Ink Levels” onpage 39 and “Replacing Ink Tanks” on page 41.5 orange blinks(print head installedincorrectly)Reseat print head. See the S830 User’s Guide on the SetupSoftware & User’s Guide CD-ROM for procedures.6 orange blinks(print head notinstalled)Install the print head. If already installed, remove it, thencheck the electrical contact area for any blockage orprotective tape. Re-install it when done. See the S830DUser’s Guide on the Setup Software & User’s Guide CD-ROMon the CD-ROM for procedures. (Note: The printer will blinkonly if it’s a self-test.)7 orange blinks(print head defective)Make sure that you are using the print head designedspecifically for the S830D. Turn the printer off and on. If theproblem persists, contact the Customer Care Center.Printer blinks greenand orange alternately(service error)If the printer starts blinking green and orange alternately,turn the printer off, unplug it from the power outlet, and waita few minutes. Plug it into the power outlet again, turn onthe printer, then restart the print job. If the problem persists,contact the Customer Care Center.