Troubleshooting Guide386Do not use any battery pack other than a genuine Battery Pack LP-E17.Remove and install the battery again (p.38).If the battery contacts are dirty, use a soft cloth to clean them.Use a fully-charged battery pack (p.36).The battery performance may have degraded. See [53: Battery info.]to check the battery’s recharge performance level (p.364). If thebattery performance is poor, replace the battery pack with a new one.The rechargeable battery pack performance will degrade overrepeated use. Purchase a new one.The number of possible shots will decrease with any of the followingoperations:• Pressing the shutter button halfway for a prolonged period.• Activating the AF frequently without taking a picture.• Using the lens’s Image Stabilizer.• Using the LCD monitor frequently.• Continuing Live View shooting or movie shooting for a prolongedperiod.• The Eye-Fi card’s communication function is operating.Auto power off is in effect. If you do not want auto power off to takeeffect, set [52: Auto power off] to [Disable] (p.273).Even if [52: Auto power off] is set to [Disable], the LCD monitor willstill turn off after the camera is left idle for 30 min. (The camera’spower does not turn off.) Press the <B> button to turn on the LCDmonitor.[Battery communication error. Does this battery/do thesebatteries display the Canon logo?] is displayed.The battery becomes exhausted quickly.The camera turns off by itself.
