Canon ImagePress C800 Quick Start Manual

32TroubleshootingThis section explains how to solve problems when paper jam occurs frequently or error messages are displayed. Forinformation on the detailed procedures and precautions, see the e-Manual."Problem Solving" in the e-Manual▀ Clearing Paper Jams and Staple JamsIf a paper jam or staple jam occurs, follow the instructions displayed on the touch panel display to clear the jam. If youpress [Close], you can continue operations, such as scanning originals, even if the jammed paper is not removed.Paper Jam screenThe location of a paper jam is displayed withanimations.Staple Jam screenThe location of a staple jam and procedures forclearing the jam are displayed.▀ Reducing the Frequency of Paper JamsIf paper jams occur frequently, the following reasons may be the cause.There are torn pieces of paper left inside the machine.As a result of pulling jammed paper out by force, torn pieces of paper may be left inside the machine.Remove all of the torn pieces.Paper which does not match with the setting is loaded.Make sure that the paper loaded in the paper drawer matches the paper size and type registered in [PaperSettings] in [Preferences]."Selecting Paper Types from the Paper Database," on p. 24Paper jams occur frequently only when using the specific custom paper.The paper information may be registered incorrectly.Confirm the paper information settings for the paper you are using."Paper Type Management" in the e-Manual