137Trouble?ETrouble?TroubleshootingIf you have a problem with your camcorder, refer to this checklist. Consult your dealer or aCanon Service Center if the problem persists.Power SourceRecording/PlaybackProblem SolutionCamcorder will not turn on. Battery pack is exhausted. Replace or charge the batterypack.18Attach the battery pack correctly. 18The camcorder switches offby itself.Battery pack is exhausted. Replace or charge the batterypack.18Power save function has been activated. Turn on thecamcorder.30Cassette compartment willnot open.Battery pack is exhausted. Replace or charge the batterypack.18Open the cassette compartment cover fully. 21Cassette compartmentstopped during loading/unloading.Battery pack is exhausted. Replace or charge the batterypack.18LCD/viewfinder switches onand off.Battery pack is exhausted. Replace or charge the batterypack.18Battery pack will not charge. Charge the battery pack in temperatures between 32 °F and104 °F (0 °C and 40 °C).–Battery packs become hot with use and may not charge. Waituntil the battery pack temperature is below 104 °F (40 °C) andretry charging.–The battery pack is damaged. Use a different battery pack. –Problem SolutionButtons will not work. Turn on the camcorder. 30Load a cassette. 21Abnormal characters appearon the screen. The camcorderdoes not operate properly.This camcorder uses a microcomputer. External noise or staticelectricity may cause abnormal characters to appear on thescreen. In such case, disconnect the power source andreconnect it after a short time. If the problem still persists,disconnect the power source and press the RESET buttonwith a pointed item. Pressing the RESET button resets allsettings.–“ ” flashes on the screen. Load a cassette. 21“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the batterypack.18“ ” flashes on the screen. Condensation is detected. See reference page. 140“REMOVE THE CASSETTE”appears on the screen.Unload and reload the cassette. 21The wireless controller will notwork.Set [WL.REMOTE] to [ON]. 75The battery of the wireless controller is exhausted. Replacethe battery.25