4. FAQ (Problems Specific to the iP5200 and Corrective Actions)No. * Function Phenomenon Condition Cause Corrective action Possible callor complaint1 B PrintresultsSkewed paperfeeding- Paper feedingfrom thecassette, PhotoPaper PlusDouble Sided, 5x 7 sizeDue to itsmechanism,contact of the PFpinch rollers tothe 5 x 7 sizepaper is uneven,which is likely tocause skewedpaper feeding.Change thepaper feedingmethod from thecassette to theauto sheetfeeder.- Paper feedsat an angle.- A marginappears onprintouts.2 B PaperfeedImproper paperfeeding:- Multi-feeding- Skewedpaper feeding- Paper jam- Paper feedingfrom the ASF- Plain paper- Highest printspeed (Customsetting to 5)- In the hightemperature andhigh humidityenvironment- In the lowtemperature andlow humidityenvironment- With themaximumamount of paperset (13 mm)In the hightemperature andhigh humidityenvironment,paper becomeswavy; in the lowtemperature andlow humidityenvironment,paper curlssignificantly.When themaximumamount of paperis set in the ASF,and if the paper-return tab fits in awave or curl ofthe paper, the tabslips and doesnot catch paperproperly, causingpaper feedproblems.- Reduce theamount ofpaper set in theASF to half(approx. 5 mmhigh).- Multiplesheets ofpaper feedat the sametime.- Paper feedsat an angle.- A paper jamoccurs.3 C PrintresultsSkewed paperfeeding (at thelevel of +/- 1%)- Paper feedingfrom the ASF- Credit Card sizeSince coaxialtolerancebetween thepinch roller andthe LF roller,which determinesthe paper feedalignment, is0.2mm, skewedpaper feedingcan occur.However,according to thefield data ofcurrent models,the skewnesslevel caused bythe coaxialtolerance of0.2mm is withinthe criteria of +/-1%, thus thephenomenon isleft as is.- Align the paperguide to thepaper edgetighter thanusual.- Paper feedsat an angle.- A marginappears onprintouts.2-7