Canon Pixma MP520 series Quick Start Manual

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Contents

85TroubleshootingError Message Appears on a PictBridge CompliantDeviceThe following are the possible errors that may occur when printing directly from a PictBridgecompliant device, and the actions to resolve them.Notez This section describes errors that are indicated on Canon-brand PictBridge compatible device. Theerror messages and operations may vary depending on the device you are using.For errors on non-Canon PictBridge compliant devices, check the error message displayed on the LCDand take the appropriate action to clear the error. For details, see “An Error Message Is Displayed onthe LCD” on page 68.z For the errors indicated on the PictBridge compliant device and their solution, also refer to theinstruction manual of the device. For other troubles on the device, contact the manufacturer.Error Message OnPictBridge CompliantDeviceAction“Printer in use” If the machine is printing from the computer or warming up, wait until the jobends. When it is ready, the machine starts printing automatically.“No paper” Load paper in the Rear Tray, and select Continue* in the display on yourPictBridge compliant device.* To resume printing, you can also press the OK button on the machine insteadof selecting Continue.“Paper Error” / "Media type error" The Front Tray is selected on the machine. Load paper in the Rear Tray, pressthe Paper Feed Switch to select the Rear Tray as the paper source, and thenpress the OK button on the machine or select Stop in the display on yourPictBridge compliant device to print again.For details, see “Changing the Paper Source” on page 12.“Paper jam” Select Stop in the display on your PictBridge compliant device to stop printing.Remove the jammed paper, load new paper, press the OK button on themachine and try printing again.“Printer cover open” Close the Scanning Unit (Printer Cover) on the machine.“No Print Head” The Print Head is not installed or is defective.For details on how to resolve the error, see “Print head is not installed. Installthe print head. U051” in “An Error Message Is Displayed on the LCD” onpage 68.“Waste tank full” / “Ink absorber full” The ink absorber is nearly full.For details on how to resolve the error, see “The ink absorber is almost full.Press OK to continue printing. Contact the service center.” in “An ErrorMessage Is Displayed on the LCD” on page 68.“No ink” / "Ink cassette error" The ink tank is not installed properly or empty.See the error message displayed on the LCD and take the appropriate action toresolve the error. See “An Error Message Is Displayed on the LCD” on page 68.“Ink Error” An ink tank that was once empty is installed.For details on how to resolve the error, see “The remaining level of the followingink cannot be correctly detected. Replace the ink tank. U130” in “An ErrorMessage Is Displayed on the LCD” on page 68.“Hardware Error” An ink tank error has occurred. Replace the ink tank. See “Replacing an InkTank” on page 43.