86 TroubleshootingCannot Print Properly via Bluetooth CommunicationTo troubleshoot printing through Bluetooth communication, refer to the Bluetooth Guide on-screenmanual.Cannot Print Properly from a Photo Index SheetCannot Remove a Memory Card“Printer error” An error requiring servicing may have occurred. (Machine’s Power lamp flashesgreen and Alarm lamp flashes orange alternately.)Disconnect the USB cable between the machine and the PictBridge compliantdevice, turn off the machine, and unplug the power cord of the machine from thepower supply. After a while, plug the power cord of the machine back in, turn onthe machine, and then reconnect the PictBridge compliant device to themachine.If the same error occurs, contact your Canon service representative.Cause Action“Failed to scan Photo Index Sheet.” isdisplayed. z Make sure the Photo Index Sheet is set in the correct position and orientationon the Platen Glass.z Make sure the Platen Glass and the Photo Index Sheet are not dirty.z Make sure all required circles on the Photo Index Sheet are filled in. If thefilled circles on the sheet are not marked dark enough, the machine may notscan the settings.See “Printing by Using the Photo Index Sheet” on page 30.Cause ActionminiSD Card, microSD Card,xD-Picture Card, Memory Stick Duo,Memory Stick PRO Duo, or RS-MMC isattempted to insert into the machinewithout attaching to the specialadapter.Contact your Canon service representative.ImportantNever attempt to remove a memory card using a thin stick or a tweezers. Doingso may damage the machine.Error Message OnPictBridge CompliantDeviceAction
