26○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Troubleshooting the USB TWAIN Driver/USB WIADriver InstallationFirst, Check the Following1. Does your computer comply with these requirements?Does the system have a built-in USB port and did it come with Windows 98 (Firstor Second Edition), Windows Me, or Windows 2000 preinstalled?(The USB interface is not supported for systems not complying with the aboveconditions.)2. Is the camera correctly connected to the computer?Please see “Connecting the Camera to a Computer” (p. 14).3. Is the battery charge sufficient?You should use a household power source to power the camera when it isconnected to a computer.• If the Problem Lies in the AboveThe Add New Hardware Wizard (in Windows 2000, the New Hardware FoundWizard) may display. If that happens, click [Cancel] to close it. Then disconnect thecamera from the computer before reinstalling the USB WIA Driver according to theprocedures in “Installing the USB TWAIN Driver/USB WIA Driver” (p. 23).• If the Problem Is Not Mentioned AboveIf the USB Driver is not correctly installed, it is possible that Windows is notrecognizing the USB Driver. Uninstall the USB Driver according to the instructions onpage 27 before reinstalling it according to the instructions in “Installing the USBTWAIN Driver/USB WIA Driver” on page 23.
