To open the printer driver setup window, see How to Open the Printer Driver Setup Window.◦ For Mac OS:In the Canon IJ Printer Utility2, select Custom Settings in the pop-up menu, select Prevent paperabrasion check box, and then click Apply.To open the Canon IJ Printer Utility2, see Opening the Canon IJ Printer Utility2.Check5 If intensity is set high, reduce intensity setting and try printing again.If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and becomewavy, causing paper abrasion.• Printing from your computerCheck the intensity setting in the printer driver.◦ For Windows:Adjusting Intensity◦ For Mac OS:Adjusting Intensity• CopyingSetting Items for CopyingCheck6 Do not print outside recommended printing area.If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper.Resize the document using application software.Print AreaCheck7 Is platen glass dirty?Clean the platen glass.Cleaning the Platen Glass and Document CoverCheck8 Is paper feed roller dirty?Clean the paper feed roller.Cleaning Paper Feed RollersNote• Cleaning the paper feed roller abrades it, so do this only when necessary.Check9 Is inside of printer dirty?During duplex printing, ink may stain the inside of the printer, smudging the printout.Perform the bottom plate cleaning to clean the inside of the printer.Cleaning Inside the Printer (Bottom Plate Cleaning)Note• To prevent staining inside the printer, be sure to set the correct paper size.431
